Effective Date: April 21, 2025
At KALVORA STRYN LLC, we want you to be completely satisfied with your purchase. This Shipping & Returns Policy outlines our practices regarding order processing, delivery, and returns.
Shipping Policy
- Order Processing: Orders are typically processed within a reasonable timeframe after payment is confirmed.
- Shipping Timeframes: Delivery times vary depending on your location. Once your order has shipped, you will receive a confirmation email with tracking information, if available.
- Delays: Please note that unforeseen circumstances such as carrier delays, weather conditions, or high demand may affect shipping times. We are not responsible for such delays once the package is with the shipping carrier.
Returns Policy
- Eligibility: To be eligible for a return, the item must be unused, unworn, and in the same condition as received, including original packaging.
- Return Window: Customers must contact us within a reasonable period after receiving their order to initiate a return.
- Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to a product defect or an error on our part.
- Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, refunds will be processed to the original payment method.
Exchanges
If you wish to exchange an item, please contact us. Exchanges are subject to product availability.
Contact Us
For questions or assistance regarding shipping and returns, contact us:
📧 Email: Contact@kalvorastryn.xyz
📞 Phone: (516) 397-7299